Your Security
Below are helpful tips on how to safeguard your personal information and computer from identity theft and other scams.
Email and fraudulent websites
One of the more common types of email fraud is “phishing,” or sending a fake email message to solicit your personal information. These phony emails are disguised as legitimate messages and often contain the company’s logo.
These emails are sent by unscrupulous individuals to thousands of random
email addresses at a time. They ask you to visit a phony website and
provide personal and confidential information, including your online
user names, passwords, Social Security numbers, and bank account numbers.
Although the website may look like the bank’s site, it is not.
Far East National Bank will never ask for your personal or account information
via email.
IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link -- even if it looks like the request comes from a legitimate website.
Below is a sample phishing e-mail recently sent to other bank customers:
Subject: Found error! Please resubmit fenb-us.com.com urgenos Security Key: dlruzfujrkszkq45j634bs7muof nnwhgg Dear Far East National Bank Customer: During our regular update and verification of the Internet Banking Accounts, we could not verify your current information. Either your information has been changed or incomplete, as a result your access to use our services has been limited. Please update your information. To update your account information and start using our services please click on the link below: http://www.fenb-us.com/internetBanking/RequestRouter?requestCmdid=DisplayLoginPage Note: Requests for information will be initiated by Far East National Bank Business Development; this process cannot be externally requested through Customer Support. Sincerely, Far East National Bank Accounts Department. |
Pop-up advertisements
Pop-ups are the advertisements that "pop up" in a separate browser window. When you click on some of these pop-ups, it's possible that you might also inadvertently download "spyware."
Pop-up ads may sometimes look like they come from a respected financial institution and ask you to enter personal financial information, but Far East National Bank will never ask you to verify personal financial information in pop-ups.
Reporting fraud
If you receive an email claiming to be from Far East National Bank that appears to be suspicious, do not reply or click on the link provided in the email. To report a suspicious email that uses Far East National Bank’s name, please forward your email with all headers to infosec@fenb-us.com, contact us via our secure contact form, or call us at (213) 687-2715.
Click here to read tips on how to stop internet pirates from stealing your personal information.
